Terms and Conditions

Agreement to Terms

Welcome to Cupon Tours ("Cupon Tours", "we", "us", or "our"). These Terms and Conditions ("Terms") govern your use of our website https://cupontours.com and our services (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms. If you disagree with any part of these Terms, then you may not access or use our Services.

Description of Services

Cupon Tours provides online booking and management services for:

• Vacation rental properties and accommodations
• Luxury car rentals and transportation services
• Yacht charters and marine experiences
• Property management and investment services
• Travel planning and concierge services

We act as an intermediary platform connecting customers with service providers and property owners.

User Accounts and Registration

Account Creation

To access certain features of our Services, you may be required to create an account. When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and update your account information
• Keep your account credentials secure and confidential
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized access

Account Eligibility

You must be at least 18 years old and legally capable of entering into binding agreements to use our Services. By using our Services, you represent and warrant that you meet these eligibility requirements.

Booking and Reservations

Booking Process

When you make a booking through our platform:

• You are entering into a contract with the service provider, not with Cupon Tours
• All bookings are subject to availability and confirmation
• Prices and availability may change without notice until booking is confirmed
• You must provide accurate information for all travelers and guests
• Additional fees, taxes, and charges may apply

Payment Terms

• Payment is required at the time of booking unless otherwise specified
• We accept major credit cards and other payment methods as indicated
• All payments are processed in USD unless otherwise stated
• You authorize us to charge your payment method for the total booking amount
• Additional charges may apply for premium services or modifications

Booking Confirmation

Booking confirmation will be sent via email and may include:

• Booking reference number and details
• Contact information for the service provider
• Check-in/check-out procedures and requirements
• Cancellation and modification policies
• Special terms and conditions specific to your booking

Cancellation and Refund Policy

Cancellation Rights

Cancellation policies vary by service provider and booking type. Common policies include:

• Flexible: Full refund if cancelled 24+ hours before check-in
• Moderate: Full refund if cancelled 5+ days before check-in
• Strict: 50% refund if cancelled 7+ days before check-in
• Non-refundable: No refund for cancellations

Refund Processing

• Refunds will be processed to the original payment method
• Processing time may take 5-10 business days
• Service fees may be non-refundable depending on the policy
• Currency conversion fees may apply for international transactions

Extraordinary Circumstances

In cases of extraordinary circumstances (natural disasters, government restrictions, etc.), special cancellation and refund policies may apply. We will work with service providers to find fair solutions on a case-by-case basis.

User Conduct and Prohibited Activities

When using our Services, you agree not to:

• Violate any applicable laws, regulations, or third-party rights
• Provide false, misleading, or fraudulent information
• Use our Services for any illegal or unauthorized purposes
• Interfere with or disrupt our Services or servers
• Attempt to gain unauthorized access to our systems
• Upload or transmit malicious code or harmful content
• Harass, abuse, or harm other users or service providers
• Use automated systems to access our Services without permission
• Violate intellectual property rights
• Engage in any form of discrimination or illegal activity

Intellectual Property Rights

Our Services and all content, including but not limited to text, graphics, images, logos, software, and design, are owned by Cupon Tours or our licensors and are protected by intellectual property laws.

You may not:

• Copy, modify, distribute, or create derivative works
• Use our trademarks or logos without written permission
• Reverse engineer or attempt to extract source code
• Remove or alter any copyright or proprietary notices

Limitation of Liability

To the maximum extent permitted by law:

• Cupon Tours acts as an intermediary and is not responsible for the quality, safety, or legality of services provided by third parties
• We are not liable for any direct, indirect, incidental, or consequential damages
• Our total liability shall not exceed the amount you paid for the specific service in question
• We do not guarantee the availability, accuracy, or reliability of our Services
• You use our Services at your own risk

Indemnification

You agree to defend, indemnify, and hold harmless Cupon Tours and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorney fees) arising from:

• Your use of our Services
• Violation of these Terms
• Violation of any third-party rights
• Any content you submit or transmit through our Services

Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our Services, you consent to the collection and use of information as described in our Privacy Policy.

Dispute Resolution

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Florida, United States, without regard to its conflict of law provisions.

Dispute Resolution Process

Before initiating any legal proceedings, you agree to attempt to resolve disputes through:

• Direct communication with our customer service team
• Good faith negotiations between the parties
• Mediation if necessary

Jurisdiction

Any legal action or proceeding arising under these Terms will be brought exclusively in the federal or state courts located in Miami, Florida, and you consent to the jurisdiction of such courts.

Modifications to Terms

We reserve the right to modify these Terms at any time. When we make changes, we will:

• Post the updated Terms on our website
• Update the "Last updated" date
• Notify users of material changes via email or website notice
• Allow a reasonable period for review before changes take effect

Continued use of our Services after changes become effective constitutes acceptance of the modified Terms.

Termination

We may terminate or suspend your account and access to our Services immediately, without prior notice, for any reason, including:

• Breach of these Terms
• Fraudulent or illegal activity
• Violation of third-party rights
• Extended periods of inactivity

Upon termination, your right to use our Services will cease immediately, but these Terms will remain in effect as to any prior use.

Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will continue in full force and effect. The invalid provision will be replaced by a valid provision that most closely reflects the intent of the original provision.

Entire Agreement

These Terms constitute the entire agreement between you and Cupon Tours regarding the use of our Services and supersede all prior agreements and understandings, whether written or oral.

Contact Information

If you have any questions about these Terms and Conditions, please contact us:

We will respond to your inquiry within a reasonable timeframe.